FROM OUR CLIENTS
“Susan brings a level of dedication and professionalism that will help lift your business and take it to the next level. We worked together for two years and in that time saw my business nearly double in revenue.
I can highly recommend Susan. I wouldn’t hesitate to reach out again in future for assistance.”
“Susan has always impressed me with her ability to think strategically and proactively, just like a CEO. This is because she is the CEO of her own company. Her unique perspective allows our CEO to remain focused and highly effective as she skillfully coordinates complex schedules.
Susan embodies professionalism at its best. Even under pressure, she keeps a level head and handles every challenge diplomatically. Our company has undeniably thrived because of her role as a cornerstone of our executive team.
Any organization would be fortunate to have Susan on its team. We rely on her to maintain a productive and efficient work environment.”
“In short: Susan has been my savior! As I grew into my position, my schedule became completely unmanageable and I was spending 30% of my time just managing my calendar. Susan came in and literally gave me a large chunk of my life back! Good Executive Assistants are rare – Susan is outstanding! She is professional, strategic, helpful, has great attention to detail, and she’s funny! I’d be lost without her and that is just one of her many helpful services. If you even think that your business could use a virtual assistant, events planner, social media coordinator, etc., call and talk to Susan. You’ll be glad you did! ”
“Susan is an amazing self-starter that requires no micromanaging. She has a creative side with immaculate attention to detail and follow-through. This a rarity I haven’t experienced in my entire three decades as a business owner!
Susan is so in sync with my needs, if she wasn’t my virtual assistant, she’d probably say gesundheit before I sneezed.
When I count my blessings, I always count Susan twice. ”
“Susan came highly recommended to me. Through a single conversation, I knew she was exactly the type of person I wanted to work with. She is knowledgeable, thorough, and of impeccable integrity. Her systems allow us to work together seamlessly. She cares for her clients and is invested in their success.
She’s a valuable member of my team. ”
“Ace Concierge has provided Virtual Assistant services for me for over 11 years. Susan and I met on twitter, and after our first call, I knew her company would be able to help me with a myriad of tasks. Over the years, they have provided social media management, editing, scheduling, client out-reach, and a list of things I cannot even recall.
Here’s the rub with being an entrepreneur – we always feel like we own it all so we should do it all, and trusting someone else to meet our quality of work is hard. Susan has helped us in our business because it isn’t just ‘VA as a service’, I have a partnership! I know on any given day, at any given hour, she knows my business and what matters. That means they get stuff done without me having to go into deep detail, explain it over and over and I never have to re-explain to the ‘invisible new VA’ on the other end like the offshore services. She is definitely the concierge of the VA world.”
“I was completely overwhelmed by the world of social media when I found Susan Poirier and Ace Concierge. Susan has completely reorganized and greatly expanded my social media presence.
Her understanding of the social media landscape has helped me tremendously with designing and implementing a professional brand. Her dedication, efficiency, and excellent work ethic means I am completely comfortable focusing on my writing while she takes care of the heavy lifting. I would be lost without her! ”
“We have been using Susan for the last few years as our primary virtual assistant. She has done an outstanding job for us. Quick to follow up and very thorough.
We are quite pleased with her work.”
“Susan has provided virtual assistance to my business for a number of years. Initially, the work was ad-hoc, however, I soon began to delegate more of the routine work and Susan became an integral part of running important functions in our business.
Susan is hard-working, diligent, and honest. Susan has done everything from researching trademark law, market research, document and presentation preparation to managing an overflowing inbox.
I highly recommend Susan (ACE)”
“I highly recommend Susan.
If you ask her to get something done, it is done and it is done rapidly. She is very conscientious and thorough. I have found her to be highly professional, flexible, and consistent. She is a true pleasure to work with”
“Only Susan could find a chocolate mousse delivered to the heart of DC on a warm late summer day. I wanted to recognize one of my clients with a “wow” to celebrate her recent successes and having remembered that she liked chocolate mousse asked Sue to arrange a quick delivery of the decadent dessert! Without hesitation or question, she took on this late afternoon task and got it done. My client is enjoying her mousse. I am happy to have done something special to celebrate her and Sue reports having fun in finding the treasure trove, a delightful presentable chocolate mousse a CEO would love.
Thank you, as always Susan, for your many years of support!”
“When I first met Susan, I was in such a position. She jumped right in, helping me organize my email box and to-do list, which were both insane, and managed the get me efficiently on track for moving myself and my business to the next level… You won’t find a better in-house assistant…Her stake in HER business is her stake in yours. The better job she does, the better a job you will be able to do.
The key benefits of hiring Ace Concierge for my projects, in addition to her efficiency and affordable price, is indeed her skill set, abilities, and her availability…I couldn’t be better served and I recommend her wholeheartedly!
I love Susan, as she is not only the most wonderful VA anyone could ask for, but a great friend as well!”
“For those of us who grew up in the analog world, the concept of a ‘virtual’ assistant may seem odd. I assure you that it’s not – through her extensive knowledge and use of technology, Susan can provide many of the services that used to be regulated to a traditional in-person assistant. She is thorough, competent, and highly professional.
I heartily recommend Ace Concierge Services!”
“Too much to do and too little time in which to do it?! We all need help in order to be our best and to do our best!
As the saying goes, ‘You can do anything, but you can’t do everything, so choose wisely.’
“…the real challenge is not managing your time but maintaining your focus: if you get too wrapped up in all the stuff coming gat you, you lose your ability to respond appropriately and effectively.” -David Allen.
Susan, A.K.A. ‘Ace’ lives up to her moniker! I have found her to be at all times a true business pro, a helpful friend, and one who will keep you focused on what you do best by taking the demanding tasks and details of doing business off your plate.
I recommend letting Susan help! She will make you look good!”
“Susan hs done work for me and I’ve been very happy with her service, responsiveness, and sense of humor.
If you need help, don’t miss the opportunity to work with Susan.”
“Susan’s energizing, creative personality, and razor-sharp organizational focus drive ROI for your company. She proved to me that 2 heads and sets of hands are better than one in helping me create sustainable marketing, prospecting, sales, and scheduling systems.
As Steve U. articulated well, her ‘on-demand- offerings relieve the pressure of daily delegating. I know that if next week a new project or marketing need arises, I can reach out to Susan, and she’ll alleviate the work-load as a true partner to business, while also offering unexpected value-adds along the way.
For service, quality, and enthusiasm, call or write Susan!”
“I’ve been working with Susan for almost 2 years now and I couldn’t have built my brand without her. she’s been there to help with everything from posting blog posts and Twitter feeds to getting my doctor’s appointments arranged while I’ve been going through both cancer treatment and business start-up. She’s awesome!”
“I am pleased to be the first one to post a review for Susan and Ace Concierge services (on Facebook)…even if you don’t think you need a virtual assistant or you aren’t sure what you could delegate, you need to give Ace Concierge a look. You will be amazed by the level of service and quality of work! And with value pricing that lets you set up support services in blocks of hours, you will have the ability to delegate on demand and get outstanding work on time and above expectations.
Be prepared to be thrilled.”
“I hired Susan to work with me in Social Media, and it has opened up a new world for me in business. I am meeting and talking with so many interesting people, and I am finding my view on a new stage.
I recommend Susan wholeheartedly, and thank her for all the amazing work thus far.”
We at Ace Concierge believe…“It is literally true that you can succeed best and quickest by helping others to succeed.”
– Napolean Hill
Start Delegating
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If you want to know more, have questions, or are feeling overwhelmed, reach out, we are happy to chat about ways we can help.