by Ace Concierge | Virtual Assistant | Dec 18, 2013 | Virtual Assistant
There will come a time in your business when you feel plagued with the never ending amount of tasks and projects required to successfully operate your company. In a state of overwhelm, there is simply too much for one person to achieve while remaining efficient, effective and balanced. You may find that you have numerous responsibilities to complete but not enough hours in the day.
- You don’t have time to focus on your core genius
- Low income tasks usurp your valuable time
- Your work/life balance it out of whack
- You have a set of tasks you need completed that are outside your skill set or expertise
- You have missed deadlines or appointments
- You spend hours updating your social media platforms, taking you away from your high payoff tasks and projects
- You are having trouble finding time to research, update and syndicate your blog posts
- You haven’t published a recent e-newsletter
- There are 5424 emails in your inbox
- Your You Tube channel is collecting dust
- You consistently procrastinate on tasks because you simply don’t enjoy doing them
- You don’t have the time to devote to working ON your business rather than IN it
“The first rule of management is delegation. Don’t try and do everything yourself because you can’t.” Anthea Turner
If Chris Ducker can outline 101 Tasks that you can outsource to a Virtual Assistant, can you just imagine what you are holding on to? For example, he listed categories ranging from email marketing, administrative and blogging, email and schedule management tasks, to content writer, SEO and graphic design. Under each category there were bulleted lists of tasks/projects to be delegated. It was quite extensive and really makes me think about all of the daily non-income producing items that you don’t delegate. I understand you may get into the groove and just keep going with a project, but at what cost to the rest of your business?
Ask yourself:
- Is delegating a logical next step to help grow my business?
- How much time am I spending on tasks that impede my progression and waste my time?
- What are my most pressing issues or pain points that command most of my time?
- Have I been able to accomplish ALL of my daily To Do list items?
- If I delegated tasks, how would I utilize an additional 5-8 hours per week?
- How would I feel if I only worked on income generating tasks and released the more administrative projects to a virtual assistant?
The inability to delegate is one of the biggest problems I see with managers at all levels. Eli Broad
There is no need to struggle with your business operations and daily tasks when you have the opportunity to outsource. It will save you time and money. With 168 hours in the work week, it is important to choose your activities and projects that make the most sense for yourself and your business. If you find yourself in floury of needless activities that aren’t producing desired outcomes or generating revenue, then it may be time to consider working with a Virtual Assistant to give you back your time and passion to focus on your business. If you are still teetering on the fence a bit, you might enjoy reading: 5 Mental Roadblocks to Partnering with a Virtual Assistant
2014 is here. It’s time to do something different. Make new inroads; greater progress.
The Sales Blog: “Successful people spend their time where they create value. They delegate, eliminate, or defer activities where they cannot create value.”
Outsourcing is a low cost, high payoff tool to assist you with your organizational growth. There are only so many hats we entrepreneurs can wear at one time, before our do it all mentality ends up costing us either lost time, opportunities, accounts, business development or free time. Why aren’t you delegating?
“When I am speaking with new business owners, or ones that can’t seem to find the time to get everything done, the very first piece of advice I offer is to partner with a virtual assistant.” M. Shannon Hernandez
Call Ace today to get started! We are waiting to hear from YOU!
Let’s ring in the New Year with a BANG!!!
by Ace Concierge | Virtual Assistant | May 2, 2013 | Entrepreneur, Virtual Assistant
Do you want to dance offshore or dive in with an established professional entrepreneur to help manage your business? Building a company is hard work and takes an extensive amount of time and energy to successfully manage and facilitate growth. There are vast amounts of daily responsibilities that coincide with your SOP, business development, customer service, social media, troubleshooting and all of the other 98 hats we must wear.
Can you really do it all? Commit to every single task, project and activity for you, your company and your clients? Probably not. I know I can’t. Spreading yourself too thin wreaks havoc and diminishes your output, sometimes to the point that things either don’t get completed or they didn’t have 100% of your attention.
It is here you decide you truly need help.
Enter the Virtual Assistant.
Many are familiar with the online directories, freelancing job sites, offshore call centers and of course the established virtual assistants. What do you do?
If you are looking for a vested partner, a real team player who has an honest interest in your business, then choose an entrepreneurial virtual assistant instead of the offshore tasks doers. I would believe your ideal assistant is someone:
- Who understands what it takes to start and grow a company
- Who has administrative experience
- Who has an extensive skill-set both on and offline
- Who consistently goes above and beyond being a task master
- Who takes a genuine interest in you and your business
- Who wants to be a part of your team
- Who prefers a long term partnership to help build and fortify your company
- Who drives to learn and educate themselves on related technologies, platforms and current industry news
- Who can and wants to see you succeed
- Who can provide you with testimonials and samples of their work
- Who “gets” your mission, values and ethics
- Who is available at your convenience, making allowances for work life balance, family and time zone differences
- Who timely responds to your emails and other communications
- Who values and respects your feedback to ensure your 100% satisfaction
The Virtual Assistant Industry | A Network of Professionals will provide you with a list of tips and questions to ask your potential virtual assistant.
When you team up with another like-minded entrepreneur, you are given the opportunity to have a dedicated partner in your success not someone who merely receives a task oriented email to complete. While the call centers and other off-shore operations may seem like a financial win, consider what you are opting out of for a few dollars.
I began my business in 2002: Virtual Assistants, Passion, Preference and Persistence and like the other virtual assistants in my network, we are here for YOU, helping to drive your business to meet your aspirations and dreams of entrepreneurship.
Think about your business goals, direction and management. What is important to you? Who most will benefit your team?
by Ace Concierge | Virtual Assistant | Apr 5, 2013 | Delegation, Virtual Assistant
Image credit: timetrade.com
If you have never partnered with a virtual assistant, you may be wondering how can someone who potentially lives across the country actually help you manage your business on a remote basis. It seems so foreign not to have someone in the next office but we are just a call, text or click away from your fingertips. I have been in business since 2002 and thanks to technology, I am fortunate enough to have both USA based clients as well as international.
Virtual assistants use several different platforms to streamline our client projects and communications, keeping us focused, timely and productive. It is no longer necessary to rely upon an in-house team when you can save money and time by working virtually. There are literally hundreds of tasks and projects that you can effectively delegate to a virtual assistant. The possibilities are only limited by your requests. Click “25 Tasks You can Outsource to a Virtual Assistant to Grow Your Business – Today!” by Chris Ducker.
As a busy executive your early morning may begin with a cup of coffee and your laptop (just don’t mix the two). Email, Facebook, Twitter, LinkedIn, blog posts, Pinterest, calendaring, appointment reminders, content curation and a review of your To Do list are just a small part of your daily routine. How much time do you spend on these every single morning? Are these activities the best use of your time? Are they high payoff activities?
As facets of your marketing, branding and a little fun time, they all require attention, but do they need to be managed by you? Probably not.
What can you do?
Calendaring Case Study:
Enter the busy entrepreneur whose days are full with back to back meetings, presentations, phone calls, business development, networking and correspondence. Triaging emails, calendaring and setting up and confirming calls was not only consuming too many hours, but it wasn’t the best use of his time as it took him away from his core genius.
Our Ace Solution:
- Create a Google account, enabling us to manage his calendar, appointments and reminders
- We also created accounts for conference calling and screen sharing programs for presentations and calls
- The client now forwards email threads with any needed appointment details, alerts the client/prospect that Ace will be managing the appointment scheduling and conference details
- Ace initiates the follow up and schedules the meeting using one of the three tools
- Depending on the application, the appointment will be added to the GCalendar or it will self-populate via the conference platform
- GCal reminders are set up to be delivered via email and or pop-ups for my client
- Email reminders can also be sent to the other attendee(s) if the conference software does not offer the service
It is so much easier and more efficient to simply click “forward” than to manage all of this yourself. It takes time and effort to set up the platforms and manage each step while you are trying to work ON your business.
How much time do you lose during the day working on calendaring and similar low payoff activities? Consider delegating your calendar, appointment scheduling and reminders to a virtual assistant. You will have generated more time in your day to focus on what is important, rather than on what needs to be done.
“It’s just plain smart to leverage your time with talented workers on your team, than try and do it all yourself.” Chris Ducker
by Ace Concierge | Virtual Assistant | Dec 27, 2012 | Virtual Assistant
Tight schedules, daunting To Do lists, endless commitments, overload of emails, phone calls, appointments and an ever expanding digital world makes it extremely difficult to effectively and efficiently manage our busy lives. We all know how important delegation is in relation to the success of our businesses. It is virtually impossible to execute all aspects of our daily grind, expecting gargantuan growth, innovation and revenue. There just aren’t enough hours in the day to focus on the back end admin tasks in addition to business development, forward expansion, generation of revenue, or creating the sought after customer experience.
“So unless it’s possible for you to get 10x more productive or work 10x harder, it’s physically impossible to grow your business without more people. Your business requires the hours that only more human beings can give you! Delegation is essential for hyper growth in a business.” Laura Roeder
Have you ever considered keeping track of every task or project that you work on during the week? How many of these represent your core genius or your passion? Do they generate income or are they simply some of the necessary tasks, marketing, social media or administrative duties that are part of your daily business operations?
Seriously, are these the best use of your time? Do you need to be uploading your blog posts, scheduling your e-newsletters, proofing/editing documents, responding to all emails, searching for article content, creating PowerPoints, calling vendors, confirming appointments, or managing all aspects of your social media posts? You know that this is just the tip of the iceberg of the activities that must be managed on a daily basis – all part of marketing, online reputation, visibility, customer engagement, loyalty building and so on. BUT, as vital as they all are, YOU don’t need to be doing them all. These activities are time consuming, sometimes tedious and certainly take you away from your core objectives.
Everybody needs a team to thrive and prosper. “The fact is this: Delegating tasks to others can save you a great deal of time and allow you to focus that time on the highest value-added tasks,” states Dave Lavinsky in Do Less, Achieve More: The Beauty Of Effective Delegation This excellent article posted on Fast Company clearly reiterates the fact that as an entrepreneur, you should be focusing your time on the tasks that ONLY you can do and outsource the rest. All of the low payoff day to day things are not a valuable use of your time. With only one person wearing multiple hats, there is only so far you are able to evolve.
“If you are the one consulting, you need someone else to handle client expectations, emails and scheduling. It’s always sticky if you are the one who is answering questions, invoicing and dealing with the smaller details. It can not only be disruptive to your work, but it can give the impression that you’re wearing too many hats.” Angela Jia Kim in How a One-Person Show Can Look Bigger to Clients. “You can hire a virtual assistant for just an hour or two a day to check customer-service emails, follow your process of welcoming new clients and issue invoices. If you go this route, set yourself up as if you are already a bigger firm.”
“Delegation doesn’t come naturally to many small-business owners. However, if we want healthy, sustainable business and personal lives, delegation is a critical art to master.” Nellie Akalp, “6 Tips to Master the Art of Delegation.
As mentioned above, spend one week recording every task or project you worked on and the time required to complete it. Along with that, note if it was a direct income generator (IG) or simply a day to day activity (D2D). Tally up the hours for the 2 categories IG or D2D and think about what should have been the best use of your time. What could you have delegated? If you had spent 8 hours on low value projects, imagine what you could have accomplished in that time.
What is your strategy for growth? How will you institute change for 2013?
by Ace Concierge | Virtual Assistant | Sep 11, 2012 | Delegation, Time Management, Virtual Assistant
As an entrepreneur, your success depends on you, your time and your efforts. Yes, you have heard me say this before, but when we choose to manage every task or project that comes across our desk, we become less efficient, effective as well as stressed out because things are not getting done. Our high priority tasks fall by the way side while we end up doing busy work or more mundane tasks that are essentially a waste of our valuable time.
The actions you take today determine the outcomes of tomorrow.
Delegating the non-income producers is a sure fire way to strike up your productivity and output, generating a spark in your bottom-line. Your virtual assistant can be a tremendous asset to you and your company. Starting with a strong foundation and understanding is key your mutual success.
When partnering with a virtual assistant:
- Know your core genius and delegate other low payoff activities, leveraging your valuable time on essential business functions
- Share your long term and short term company goals as well as those for your VA partnership
- Provide a clear outline of project details, expectations and deadlines
- Define your most desired and effective means of communication
- Utilize your virtual assistant as a brainstorming partner, your own personal sounding board
- Understand that a virtual assistant is not an employee but a business colleague, a collaborator, helping to ensure your business goals are met
- Don’t be afraid to ask about other service solutions just because your need is not listed on their website
- Be prepared to use a variety of web-based tools that will help streamline your communications, social media and project management
- Develop a rapport and positive working relationship with open communications and accountability
- Provide feedback on all projects
Your turn!! What do you feel is most important when working with a virtual assistant?
