Ace Tidbits

Get Focused and Increase Your Productivity! Tune out your distractions and turn off notifications to get some work done. Have a great day.
"It's all about the quality of life and finding a happy balance between work and family and friends." -Philip Green
Work with a VA to create systems and streamline the reoccurring tasks in your office.
“Time, like a snowflake, disappears while we're trying to decide what to do with it." - St. Louis Bugle
Planning and creating action steps will help increase your productivity. Tune out distractions of all kinds and stay focused to complete your To Do list.
" You will never find time for anything. If you want time you must make it." - George Buxton
40% of employees work overtime or bring work home with them at least once a week.- Xylo Report, Shifts in Work and Home Life Boundaries
Put the power back into your presentations! Have your VA create your PowerPoint presentations.
“How you spend your time is more important than how you spend your money. Money mistakes can be corrected, but time is gone forever." - David B. Norris
"Don't be a bottleneck. If a matter is not a decision for the President or you, delegate it. Force responsibility down and out. Find problem areas, add structure and delegate. The pressure is to do the reverse. Resist it.” Donald Rumsfeld
Are you double booking or missing key appointments? A VA can help manage your calendar and schedule appointments for you.
To Do list in place for the day! Creating action steps and priorities to ensure timely delivery and efficiency for our client's projects!! Have a productive day.
"The first rule of management is delegation. Don’t try and do everything yourself because you can’t.” Anthea Turner
Want a stronger Social Media presence? Your VA can help create, schedule and manage your posts, tweets and social media accounts.
"Productivity is less about time management than it is about mind management.” David Kadavy
"The whole life of man is but a point in time; let us enjoy it." – Plutarch
“When asked what their number one concern was about their career in 2002, 32% of the respondents said Work/Life balance" -Office Team Specialized Administrative Staffing Survey, 2002
“Although your time and attention are finite, the demands on your time and attention are infinite.” Merlin Mann
Want to blog more often? Have your VA post and schedule your blog posts for you, allowing you more time to write and create.
"First comes thought; then organization of that thought, into ideas and plans; then transformation of those plans into reality. The beginning, as you will observe, is in your imagination.” Napoleon Hill
Spell check may not be enough, have a VA proof and edit your important document before you send it out.
Wish you had a form for that? Give the details to your VA to create a custom form for your business.
"Do not wait; the time will never be "just right." Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along.” Napoleon Hill
Small business can look BIG when a VA manages VoiceMail, Email Inbox and Social Media. Have a bigger presence with VA support.
“Doing more things faster is no substitute for doing the right things.” Stephen R. Covey
“Companies need to shift their focus to grow engagement with their fan base, not just to collect more fans.” Mike Hotz
Stay in touch with your customers, have your VA create and send your newsletter for you on a regular basis.
A VA can help you to focus on the bigger picture.
Work with a VA to create systems and streamline the reoccurring tasks in your office.
“It’s better to think of social media tools as amplifying customer opinion rather than improving it.” Joshua Porter
Tune out and turn off to maintain your focus!!! Get those projects done with 100% of your attention.
Your Virtual Assistant can create business letters, spreadsheet, and presentations your clients will adore!
The Ace plate is full of wonderful diverse client projects for the week. Productive working on events, doc edits/proofing, social media mgmt, blog posts, writing, e-newsletters and more. What are you doing?
Thanks so much for visiting Ace Concierge. Please let us know how we can best assist you with your time management and productivity.
A Virtual Assistant is YOUR vested business partner.
“Social Media is about the people! Not about your business. Provide for the people and the people will provide for you.” -Matt Goulart
"It's not just about consuming content, but sharing it, passing it on, and adding to it." - @ariannahuff
"Twitter is not a technology. It's a conversation. And it's happening with or without you." - @charleneli
How many hours do you think you spend searching and reading sharable content? Outsourcing your content curation gives you more time to focus on relationship building.
“Companies that blog get 55% more web traffic and 70% more leads than those that don’t.” -Hubspot

Latest Ace Tweets

6 Essential Steps To Find Time For Blogging - For Busy People goo.gl/Hpo9H3 via @kgauraw

About 26 minutes ago from ♥ Suzie ♥'s Twitter via Triberr

Testimonials

“I highly recommend Suzie Poirier, my go-to choice for virtual assistant services. Suzie is efficient, thorough and highly professional. She also stays current in the latest technology; every time I work with her, I pick up several new time-saving tips to benefit my business.” J.V. Miller Partner/Founder
“Susan has provided virtual assistance to my business for a number of years. Initially the work was ad-hoc, however I soon began to delegate more of the routine work and Susan became an integral part of running important functions in our business. Susan is hard-working, diligent and honest. Susan has done everything from researching trade-mark law, market research, document and presentation preparation to managing an overflowing in-box. I highly recommend Susan (Ace).” M. Field Pres/CEO
“I personally and highly recommend Susan Kummins-Poirier and her company Ace Concierge. As a result of her tireless and professional efforts, we have grown our Social Media coverage and our web presence dramatically. Suzie is very professional, attentive to detail, intelligent and resourceful. She took the time to study our company and our industry and in the process has become an indispensible part of our team. Through her efforts we have been asked to be part of a national TV show on wood fired cooking, we have given several interviews on wood fired cooking to internet radio stations, and her efforts have brought on several new dealers. On a personal side, Suzie, with her cheery disposition, is always a delight to talk with, but professionally and socially. She is very timely in her responses and in our opinion is a top ranked Virtual Assistant who would be a great addition to any company or team.” - Jeffrey H. Pres/CEO
“Hiring Suzie to take care of my admin tasks is one of the smartest business decisions I've ever made! She is very responsive to my needs, in a professional, confidential manner. She is always ready to help me with whatever needs doing, with a can-do attitude. She saves me thousands of dollars by doing the work I have no business doing. I recommend Suzie and her work without reservation! She is fun, intelligent, efficient and a joy to work with.” - Charrise M. CEO/Business Coach
“Susan's the best. I shy from absolutes, especially in recommendations. But in this case it is absolutely true that she's the best. She's attentive, detail-oriented, relentless until she delivers the best results for you, clear, always striving to find a better solution for you, well-connected as everyone seems to know her and she has a great sense of humor which is so valuable in these stressful times of constant change. Susan's the best.” - Zane S. CEO
“As a business owner, my time and energy are valuable. I could spend time sending out client contracts, confirming appointments, doing mailings, automating newsletters, sending invoices or doing marketing research. As a business coach, I encourage entrepreneurs and business owners to outsource as much as possible so they can do what they do best, serve their clients and close business. Outsourcing to Ace Concierge has allowed me to grow my business by 36% this past year and the trusting, dependable professional service is a small investment in comparison to the return. Thank you Susan for your continued professionalism.” - Debora M., President- Nashua NH
“Ace Concierge made the impossible possible. My boss requested that I arrange for a bottle of champagne to be delivered to one of the partners of the firm I work for in Washington, DC. It wouldn’t have been a difficult task except he wanted this done on a Saturday and this particular partner happens to live in New Hampshire, where it is prohibited to ship alcohol. Luckily, I found Sue. She picked up the bottle of champagne within an hour of my call and had it successfully delivered before I was even out of bed on Saturday morning! Thanks, Sue— you were a lifesaver.” - Amy C, Washington, D.C.
“We have been using Susan for the last few years as our primary virtual assistant. She has done an outstanding job for us. Quick to follow up and very thorough. We are quite pleased with her work. S. Buser, MD Founder/Pres.
“I hired Suzie as a virtual assistant but over the last few months helping with my social media presence and my blog, she's become a friend. She is extremely organized, very capable, creative and helpful. She brings great skill and a wonderful attitude to everything she does. She created some processes for the way things worked with guest bloggers that streamlined and simplified the way our multi-author blog operated. I highly recommend Suzie and Ace Concierge! You can trust her to do what she says on time, with quality, energy, and a passion for excellence!” M. Henry. Sr. Pres/CEO
"If you're a solo-preneur and think it's best to do everything yourself, think again. And talk to my VA @AceConcierge. She rocks my world!" ~C.M.
"Rarely have I met, much less hired, a more organized, efficient, and thoughtful professional than Susan. She goes the extra mile, exceeds expectations on every assignment, and demonstrates time and again that her ideas and creative strategies are inspired as much on her own time as on her client's time. I would strongy commend Susan's expertise and vibrant personality to any Senior Manager or Top Executive choking on family vs. work responsibilities." - Alan B., President/CEO - Durham NH
"An amazing human being, an incredible friend, and it all started when she became my VA. The business would not be as far along as it is without her!" Patti B - President/CEO
Suzie has done work for me and I've been very happy with her service, responsiveness and sense of humor. If you need help, don't miss the opportunity to work with Suzie. D.E.
Suzie's energizing, creative personality and razor-sharp, organizational focus drive ROI for your company. She proved to me that 2 heads and sets of hands are better than one in helping me create sustainable marketing, prospecting, sales and scheduling systems. As Steve Urquhart articulated well, her 'on-demand' offerings relieve the pressure of daily delegating. I know that if next week a new project or marketing need arises, I can reach out to Suzie, and she'll alleviate the work load as a true partner to business, while also offering unexpected value adds along the way. For service, quality and enthusiasm, call or write Suzie! JBP
I've been working with Suzie for almost 2 years now and I couldn't have built my brand without her! She's been there to help with everything from posting blog posts and Twitter feeds to getting my doctor's appointments arranged while I've been going through both cancer treatment and business start-up. She's awesome! LJL
I am pleased to be the first one to post a review for Suzie and Ace Concierge services (on Facebook) ... even if you don't think you need a virtual assistant or you aren't sure what you could delegate, you need to give Ace Concierge a look. You will be amazed by the level of service and quality of work! And with value pricing that lets you set up support services in blocks of hours, you will have the ability to delegate on demand and get outstanding work on time and above expectations. Be prepared to be thrilled! S.U.

Social Automation: Do it within reason

social automationAs you have read countless times, social media is about relationship marketing, engagement and making authentic connections. Real-time conversations with real people, doing and wanting real things. Your audience is not a conveyer belt digesting your content. They want and need genuine dialog and interactions.

Yes, it is all extremely time-consuming; eating many hours of your day, but with a mix of “healthy” automation and personal engagement, you can feel the success of this medium.

I am not against automation; however, when you choose to merely schedule all of your posts, without any time for personal communications, you are missing out on tremendous opportunities to meet and network with your global community. I love automation tools for content search and scheduling posts because they help save a lot of time and energy, which there is so little of. Populating your content ahead of time frees up your hours for the “social” in media.

With proper use of social media automation, you can make your time spent on your social media online marketing as productive and profitable as possible. business.com blog

Don’t set it and forget it.

Auto DMs? I can say they are a pet peeve of mine. We just met seconds ago and knowing nothing, you are asking me to click on a link, buy something, join you on a different network or download your product? It’s not going to happen. I had one follower who offered me a free massage when I purchase five, but I highly doubt flying to California is a viable option. If you choose to send a DM to welcome a new follower, then make it personal not robotic. You may get unfollowed.

You are a social being, act like it. Think about your behavior and mannerisms at a cocktail party or networking event. Do you shake hands, immediately hand out your business card and ask for the sale? I don’t think so.

  • You ENGAGE in conversation.
  • You ask questions.
  • You share valuable information.
  • You exchange in mutual dialog.

Practice the same online.

Take the time to get to know your followers, their interests, their pain points, their passions…. Human beings enjoy real conversations versus sterile robotic machines.

Review your Twitter stream. Is it just links and tweets or do you engage? Sure, automate some content, but keep it real. Reply to tweets and retweets. Share the love of your follower’s content. Review profiles and websites – discuss them, ask questions.

What does your Facebook page look like? When someone likes or replies to your post, don’t ignore it. They took the time to comment. They are interested in your page. Respond. People love to talk to people, to their favorite brands and pages; stand out from those who don’t engage. Be the brand that you want to buy from.

Whatever various platforms you choose to deploy, humanize your networking with real interactions.

Simple as that.

Have a presence.

Be remarkable and continue to nurture your audience with rich dialog and connections.

Social Automation Tips

  1. Evaluate your needs and goals to pick a tool that works best for you. Examples: Buffer, Do Share, Hootsuite, IFTTT, Zapier
  2. Understand when to automate and when to engage.
  3. Monitor your tools and automated posts.
  4. Automate your RSS feeds as well as those in your network.
  5. Schedule non-urgent posts like favorite quotes and tips.
  6. Don’t schedule the exact same content across all of your platforms. Keep it fresh.
  7. Don’t overschedule and drown your audience. Too much of anything is a bad thing.
  8. Update your channels daily with current news and trends. Mix it up a bit.

Once all of that is done, you will have saved yourself a few hours to engage with your audience, creating deeper connections and meaningful relationships.

Social automation is a great time-saver but don’t overdo it. You’ve got real people enjoying real conversations, with real needs. Exceed their expectations.

Be SOCIAL. Don’t do social.

Bring human resources to the table where the opportunity for real social media engagement exists, and use computers to make all else more efficient. Just be sure the quality meets high standards and builds audience. Adam Stetzer

2 comments to Social Automation: Do it within reason

  • Hello Susan. I really appreciate this advice. I do a certain amount of automation, but I do try to get social as well. You have encouraged me to dig more deeply into relationships. Thanks so much, and I’m happy I came to your blog today.

    All the best,
    Leslie Denning, The Home Biz CEO

    • Ace Concierge | Virtual Assistant

      Hi Leslie,

      I am so pleased you found the post helpful. I do automate as well which leaves me time to personally engage. It is the relationship building and humanizing your brand that is so important in our digital landscape. I also add fresh content on a daily basis to mix in the most current posts, but there is no way I would have time to read and schedule everything, along with building the business, managing projects and daily operations if I didn’t. Save all of the personal interactions and discussions for real time. :)

      Best to you and I sincerely appreciate you taking the time to comment.

      Enjoy your day,

      Suzie

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