When my daughter attended Montessori they had a plaque in the room that said: Be Kind.
So simple, yet so powerful.
Kindness is the basis for all relationships in the home and the workplace. Building long-term, mutual healthy connections relies on a few humble premises. Look at the people around you, past and present: do they resonate with your core values? What is their track record? Have they always been honest and forthright? Any red flags? Have you ever questioned their intentions or honesty?
I believe fundamental honesty is the keystone of business. Harvey S. Firestone
Communication styles vary from person to person, but honesty and truth should always take precedence, no matter your position, status, or relationship (business or personal). What we say and do is explicitly related to the measure of trust we have with others and they have in us. How you interact with someone is a reflection of your character and integrity. If you opt to forgo this most common sense trait, then you forfeit your reputation and connections.
Building credibility and trust requires authenticity, consideration, integrity, and intent. It is to be earned, not assumed. Reputations can be instantly destroyed, sales lost, partnerships dissolved. There is nothing more important than building trust; in your business, in your life.
- Engage in frequent honest communications
- Express gratitude
- Be well intentioned
- Demonstrate sincere interest
- Be present in the moment
- Actions speak louder than words
- Make sure your actions/decisions backup your words
- Say what you mean and mean what you say
- Transparency is key
- Listen and hear the other party
- Practice best behaviors
- Do what is right for the situation
- Always know the facts, don’t assume anything
- Never make presumptions about someone else’s decisions
- Don’t gossip and create unnecessary drama
- Keep your commitments
- Value and respect another’s time and voice
- Show compassion
- If you don’t know something, say so
- Relationships do NOT succeed on a need to know basis
- Ask yourself why you tend to omit information
- Re-examine yourself before you cast stones
- Clarity and understanding sets the stage – don’t close the curtains
- Vulnerability is a strength
- Spin your life from the heart, not for gain
- It isn’t all about you
- Act don’t react
- Be open to positive change
- If you want trust, be trustworthy
- Ask for feedback
What you get in your life is not a result of what you want, it is a result of Who You Are. ~ Marlon Smith