Ace Tidbits

Get Focused and Increase Your Productivity! Tune out your distractions and turn off notifications to get some work done. Have a great day.
"It's all about the quality of life and finding a happy balance between work and family and friends." -Philip Green
Work with a VA to create systems and streamline the reoccurring tasks in your office.
“Time, like a snowflake, disappears while we're trying to decide what to do with it." - St. Louis Bugle
Planning and creating action steps will help increase your productivity. Tune out distractions of all kinds and stay focused to complete your To Do list.
" You will never find time for anything. If you want time you must make it." - George Buxton
40% of employees work overtime or bring work home with them at least once a week.- Xylo Report, Shifts in Work and Home Life Boundaries
Put the power back into your presentations! Have your VA create your PowerPoint presentations.
“How you spend your time is more important than how you spend your money. Money mistakes can be corrected, but time is gone forever." - David B. Norris
"Don't be a bottleneck. If a matter is not a decision for the President or you, delegate it. Force responsibility down and out. Find problem areas, add structure and delegate. The pressure is to do the reverse. Resist it.” Donald Rumsfeld
Are you double booking or missing key appointments? A VA can help manage your calendar and schedule appointments for you.
To Do list in place for the day! Creating action steps and priorities to ensure timely delivery and efficiency for our client's projects!! Have a productive day.
"The first rule of management is delegation. Don’t try and do everything yourself because you can’t.” Anthea Turner
Want a stronger Social Media presence? Your VA can help create, schedule and manage your posts, tweets and social media accounts.
"Productivity is less about time management than it is about mind management.” David Kadavy
"The whole life of man is but a point in time; let us enjoy it." – Plutarch
“When asked what their number one concern was about their career in 2002, 32% of the respondents said Work/Life balance" -Office Team Specialized Administrative Staffing Survey, 2002
“Although your time and attention are finite, the demands on your time and attention are infinite.” Merlin Mann
Want to blog more often? Have your VA post and schedule your blog posts for you, allowing you more time to write and create.
"First comes thought; then organization of that thought, into ideas and plans; then transformation of those plans into reality. The beginning, as you will observe, is in your imagination.” Napoleon Hill
Spell check may not be enough, have a VA proof and edit your important document before you send it out.
Wish you had a form for that? Give the details to your VA to create a custom form for your business.
"Do not wait; the time will never be "just right." Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along.” Napoleon Hill
Small business can look BIG when a VA manages VoiceMail, Email Inbox and Social Media. Have a bigger presence with VA support.
“Doing more things faster is no substitute for doing the right things.” Stephen R. Covey
“Companies need to shift their focus to grow engagement with their fan base, not just to collect more fans.” Mike Hotz
Stay in touch with your customers, have your VA create and send your newsletter for you on a regular basis.
A VA can help you to focus on the bigger picture.
Work with a VA to create systems and streamline the reoccurring tasks in your office.
“It’s better to think of social media tools as amplifying customer opinion rather than improving it.” Joshua Porter
Tune out and turn off to maintain your focus!!! Get those projects done with 100% of your attention.
Your Virtual Assistant can create business letters, spreadsheet, and presentations your clients will adore!
The Ace plate is full of wonderful diverse client projects for the week. Productive working on events, doc edits/proofing, social media mgmt, blog posts, writing, e-newsletters and more. What are you doing?
Thanks so much for visiting Ace Concierge. Please let us know how we can best assist you with your time management and productivity.
A Virtual Assistant is YOUR vested business partner.
“Social Media is about the people! Not about your business. Provide for the people and the people will provide for you.” -Matt Goulart
"It's not just about consuming content, but sharing it, passing it on, and adding to it." - @ariannahuff
"Twitter is not a technology. It's a conversation. And it's happening with or without you." - @charleneli
How many hours do you think you spend searching and reading sharable content? Outsourcing your content curation gives you more time to focus on relationship building.
“Companies that blog get 55% more web traffic and 70% more leads than those that don’t.” -Hubspot
“Do what you do best and outsource the rest.” Robert G. Allen
"I’m convinced that virtual assistants are the future. Honestly, it’s one of the best decisions I ever made.” Michael Hyatt
“The first rule of management is delegation. "Don’t try and do everything yourself because you can’t.” Anthea Turner
"In order to grow a successful business, it’s important to let go of some perfectionism and delegate certain tasks so you can focus on your strengths." Diana Adams
“You cannot grow your business all on your own so stop trying to. It’s time for you to trust others to help you. Without delegation your business will be limited by your own time and energy.” Matthew Swyers
"Most entrepreneurs have great talents but many times they think they can do it all. That can really stall the growth of the business. By outsourcing the day to day back-office tasks, the business owner has more time to focus on generating income." Laura Lee Sparks

Latest Ace Tweets

RT @NikkiWoods: What are you going to offer the world today? Excuses or Results? instagram.com/p/4ESeECnvBe/

About 55 minutes ago from ♥ Suzie ♥'s Twitter via Hootsuite

Testimonials

“I highly recommend Suzie Poirier, my go-to choice for virtual assistant services. Suzie is efficient, thorough and highly professional. She also stays current in the latest technology; every time I work with her, I pick up several new time-saving tips to benefit my business.” J.V. Miller Partner/Founder
“Susan has provided virtual assistance to my business for a number of years. Initially the work was ad-hoc, however I soon began to delegate more of the routine work and Susan became an integral part of running important functions in our business. Susan is hard-working, diligent and honest. Susan has done everything from researching trade-mark law, market research, document and presentation preparation to managing an overflowing in-box. I highly recommend Susan (Ace).” M. Field Pres/CEO
"Suzie is one of those rare gems that I honestly couldn't recommend highly enough. Not only does she possess fabulous strategic and social media skills but she's just a joy to work with. She's creative, unbelievably responsive, timely and proactive, and she's also really interested and invested in her clients' successes. Hands down rave reviews for Suzie and all of her talents!" Christine A. Founder/CEO
“I personally and highly recommend Susan Kummins-Poirier and her company Ace Concierge. As a result of her tireless and professional efforts, we have grown our Social Media coverage and our web presence dramatically. Suzie is very professional, attentive to detail, intelligent and resourceful. She took the time to study our company and our industry and in the process has become an indispensible part of our team. Through her efforts we have been asked to be part of a national TV show on wood fired cooking, we have given several interviews on wood fired cooking to internet radio stations, and her efforts have brought on several new dealers. On a personal side, Suzie, with her cheery disposition, is always a delight to talk with, but professionally and socially. She is very timely in her responses and in our opinion is a top ranked Virtual Assistant who would be a great addition to any company or team.” - Jeffrey H. Pres/CEO
“Hiring Suzie to take care of my admin tasks is one of the smartest business decisions I've ever made! She is very responsive to my needs, in a professional, confidential manner. She is always ready to help me with whatever needs doing, with a can-do attitude. She saves me thousands of dollars by doing the work I have no business doing. I recommend Suzie and her work without reservation! She is fun, intelligent, efficient and a joy to work with.” - Charrise M. CEO/Business Coach
“Susan's the best. I shy from absolutes, especially in recommendations. But in this case it is absolutely true that she's the best. She's attentive, detail-oriented, relentless until she delivers the best results for you, clear, always striving to find a better solution for you, well-connected as everyone seems to know her and she has a great sense of humor which is so valuable in these stressful times of constant change. Susan's the best.” - Zane S. CEO
“As a business owner, my time and energy are valuable. I could spend time sending out client contracts, confirming appointments, doing mailings, automating newsletters, sending invoices or doing marketing research. As a business coach, I encourage entrepreneurs and business owners to outsource as much as possible so they can do what they do best, serve their clients and close business. Outsourcing to Ace Concierge has allowed me to grow my business by 36% this past year and the trusting, dependable professional service is a small investment in comparison to the return. Thank you Susan for your continued professionalism.” - Debora M., President- Nashua NH
“Ace Concierge made the impossible possible. My boss requested that I arrange for a bottle of champagne to be delivered to one of the partners of the firm I work for in Washington, DC. It wouldn’t have been a difficult task except he wanted this done on a Saturday and this particular partner happens to live in New Hampshire, where it is prohibited to ship alcohol. Luckily, I found Sue. She picked up the bottle of champagne within an hour of my call and had it successfully delivered before I was even out of bed on Saturday morning! Thanks, Sue— you were a lifesaver.” - Amy C, Washington, D.C.
“We have been using Susan for the last few years as our primary virtual assistant. She has done an outstanding job for us. Quick to follow up and very thorough. We are quite pleased with her work. S. Buser, MD Founder/Pres.
“I hired Suzie as a virtual assistant but over the last few months helping with my social media presence and my blog, she's become a friend. She is extremely organized, very capable, creative and helpful. She brings great skill and a wonderful attitude to everything she does. She created some processes for the way things worked with guest bloggers that streamlined and simplified the way our multi-author blog operated. I highly recommend Suzie and Ace Concierge! You can trust her to do what she says on time, with quality, energy, and a passion for excellence!” M. Henry. Sr. Pres/CEO
"If you're a solo-preneur and think it's best to do everything yourself, think again. And talk to my VA @AceConcierge. She rocks my world!" ~C.M.
"Rarely have I met, much less hired, a more organized, efficient, and thoughtful professional than Susan. She goes the extra mile, exceeds expectations on every assignment, and demonstrates time and again that her ideas and creative strategies are inspired as much on her own time as on her client's time. I would strongy commend Susan's expertise and vibrant personality to any Senior Manager or Top Executive choking on family vs. work responsibilities." - Alan B., President/CEO - Durham NH
"An amazing human being, an incredible friend, and it all started when she became my VA. The business would not be as far along as it is without her!" Patti B - President/CEO
Suzie has done work for me and I've been very happy with her service, responsiveness and sense of humor. If you need help, don't miss the opportunity to work with Suzie. D.E.
Suzie's energizing, creative personality and razor-sharp, organizational focus drive ROI for your company. She proved to me that 2 heads and sets of hands are better than one in helping me create sustainable marketing, prospecting, sales and scheduling systems. As Steve Urquhart articulated well, her 'on-demand' offerings relieve the pressure of daily delegating. I know that if next week a new project or marketing need arises, I can reach out to Suzie, and she'll alleviate the work load as a true partner to business, while also offering unexpected value adds along the way. For service, quality and enthusiasm, call or write Suzie! JBP
I've been working with Suzie for almost 2 years now and I couldn't have built my brand without her! She's been there to help with everything from posting blog posts and Twitter feeds to getting my doctor's appointments arranged while I've been going through both cancer treatment and business start-up. She's awesome! LJL
I am pleased to be the first one to post a review for Suzie and Ace Concierge services (on Facebook) ... even if you don't think you need a virtual assistant or you aren't sure what you could delegate, you need to give Ace Concierge a look. You will be amazed by the level of service and quality of work! And with value pricing that lets you set up support services in blocks of hours, you will have the ability to delegate on demand and get outstanding work on time and above expectations. Be prepared to be thrilled! S.U.
"I highly recommend Suzie Poirier, my go-to choice for virtual assistant services. Suzie is efficient, thorough and highly professional. In the four-plus years we have worked together, Suzie has stayed current in the latest technology - no easy feat! Every time I work with her, I pick up several new time-saving tips to benefit my business." Jennifer M. Founder/CEO

Beginner Tips to Optimize Your LinkedIn Profile

Optimizing Your LinkedIn Profile

LinkedIn isn’t simply a platform for job hunters and recruiters, but also multi-dimensional social media channel to build your circle of influence and network with other professionals.

The stats alone will convince you that LinkedIn is a marketing tool you just can’t ignore.

  1. There are more than 350 million users on LinkedIn — in 200 countries and territories. That’s quite the global reach.
  2. 35% of users access LinkedIn everyday
  3. Reachforce found that 44% of B2B marketers have generated leads via LinkedIn.
  4. There are over 1 billion LinkedIn endorsements
  5. Over 25 million LinkedIn profiles are viewed each day

Your LinkedIn profile will act as your laser-focused billboard, presenting you as the subject matter expert in your field. Writing it may seem like a daunting task, but simply set aside some time, maybe a weekend to brainstorm what you want to share. Gather your information in outline form and dive in. If you aren’t confident with your skills, hire out the creative writing aspect but keep in mind, you’ll have to do some of the heavy lifting as well.

Headline

By default, LinkedIn will populate this field with your current company and job title. You are not obligated to retain this. Mix it up and get creative using robust keywords and phrases. List your expertise and other credentials as well, but don’t overwhelm the header with details. It can be overkill. Try to keep it to about 10-15 words. Less is more.

Summary

Design your killer profile to gain traction with a strong summary, industry keywords and in the first person tense, using “I.” Example: “I facilitated a team of 18 people to drive sales 24% above the previous quarter.” List 4-5 of your principal achievements. It’s important to note that you are writing to your target market, so make sure you are hitting some of the crucial points that would make the most sense to them.

Photo

If you don’t have a professional headshot, make time for a photo shoot. Wear something businesslike, no flash or bling. AND smile. It portrays you as someone who is real, reachable, open and personable. People are influenced by visual images, so keep in mind that you have just a few seconds to make an impression. Make it a good one.

Content

Fill in the blanks:  awards, recognition, special achievements, education, associations, volunteer work and so forth. It helps to clearly demonstrate your well-roundedness, diversity in projects and skills as well as making you appear more versatile.

Endorsements/Recommendations

It never hurts to ask. Reach out to people you know, past and present clients, or even colleagues. People are always delighted to share a few kudos. Give it a try. Here’s a small tip for you, reciprocate the kindness.

Claim Your Custom Profile URL

LinkedIn’s default profile URL is not only hard to remember and share but it doesn’t showcase your name or your brand, making it more difficult for Google to display your profile page in the search results. Personalize your custom URL with your name or company name that is consistent with your other social media platforms. Click here to update your profile URL settings.

Status Updates

Everything you share is a direct reflection of yourself, your brand and your company.  Your content is the cornerstone of building your digital footprint and circle of influence. It’s how you communicate your expertise with your target audience. It helps establish you as a credible source by nurturing the relationships with real content that drives conversation, educates, and encourages that coveted SHARE. With each post, consider what your audience wants and needs. Don’t get too comfortable on the soapbox because if that’s where you’re shouting your message from – trust me, no one is listening. Always remember that good content solves your customers’ problems. This is what drives your own personal influence. There’s no need to shout how awesome you are. Your content will speak for itself.

Consistency and frequency are key to authenticating your online reputation. It isn’t good enough to share a post on LinkedIn once a week. You won’t be able to develop a watchful audience unless you maintain a visible presence. Sharing content that matters – and doing it often – is the only way to build your personal brand.

To keep yourself in check, outline the topics or themes you’d like to share in support of your keywords and phrases. Write your own posts as a LinkedIn Publisher, in addition to searching for quality content from others to share as status updates. Authoring your posts in the Publisher format allows:

  1. People to follow you
  2. You to write long form posts
  3. Google to index your posts
  4. Your posts to reach a larger public audience
  5. Showcase your expertise

You’ve got your posts all lined up but what’s next? When to post? According to HubSpot research, the best times to share content on LinkedIn are on Tuesday’s 10-11 am (via AddThis) while Fannit stated the best times are 7-8 am and 5-6 pm. My suggestion is also to test different days and times to see what produces the best results with your personal audience. Science and social metrics can be a struggle, but pay attention to your engagement, comments, likes and shares. Everyone is different as are their goals and tactics. Find what works best for you.

Start with this as a recipe for posting

  1. Post 2-3 times per day, 7 days a week
  2. Mix up your posts with URLs, images, or even quotes
  3. Comment on other people’s content
  4. Share in various target groups
  5. Write long-form posts as “LinkedIn Publisher”
  6. Search for our keywords and phrases in the “posts” section

Growing your network

The next rung toward your success is to join a few industry groups with like-minded peers, target audience and influencers. Participating in LinkedIn Groups affords you the opportunity to further develop your own thought leadership with professionals in your field. They function as a “private” space to interact with other members that share common interests, skills and industries, further widening your network and affiliations. While you are permitted to join up to 50 groups, it is advisable that you maintain a level of sanity and be a little choosy with the number of groups you join. It can be overwhelming to try and keep up with the discussions as well as share relevant content. Don’t overextend yourself.

Creating your profile, posting and joining groups is the foundation to your LinkedIn success but as with any SOCIAL network, it requires the human touch and by that I mean engagement with your community. Set aside time each day to fully engage in conversations and comment on posts that resonate with you. It is the nurturing of relationships that builds trust in you and your brand. People buy from people. That will never change.

 

 

How Much is Your Social Media Tax

No, not a financial burden imposed by the state, but the tax social media can have on an entrepreneur can feel like a huge time-sucker.

Dictionary.com presents 5 ways to define the word tax, the best fit for this article is:

Too Many Hats

An entrepreneur has a lot to do in a

Read complete post

Productivity Tips from your People Strategy Coach

Ace Concierge Productivity Tips

We are always on, I mean ALWAYS. With all of our mobile devices, computers, cell phones and smart technology, it is easy to get distracted. If you are honest with yourself, you might look back on a work day or two and agree that you relate to A.D.D. (Attention Deficit Disorder) more than you

Read complete post

Make Change Not Resolutions | 20 Tips for Success

Create habits instead of resolutions

Traditionally the end of the year brings about a time for renewal and reflection. What worked, what didn’t, where can you improve and how will you set the world on fire next year. Isn’t it exciting to think of all of the things you’d like to accomplish next year? New directions and goals. Woo

Read complete post

See Why Virtual Assistants are Indispensable

Most Productive People Delegate to a Virtual Assistant

Owning and operating a scalable business takes a team to fortify the back end, the daily routines, the foundational systems and processes, let alone the everyday task of social media. After you’ve done it all yourself day after day and you’re ready for a business lifeline, take heed of my client’s advice to other

Read complete post

Winning Service Wins Clients

Win with distinguishable service

Earning a new client takes hard work, effort and a real understanding of their needs and desires. A couple of posts or knowing your own value isn’t enough. You need to actually demonstrate your expertise, gain trust and validate your ability to solve their most pressing problems.

SERVICE versus SERVICES

Your service, not services is

Read complete post