Ace Tidbits

Get Focused and Increase Your Productivity! Tune out your distractions and turn off notifications to get some work done. Have a great day.
"It's all about the quality of life and finding a happy balance between work and family and friends." -Philip Green
Work with a VA to create systems and streamline the reoccurring tasks in your office.
“Time, like a snowflake, disappears while we're trying to decide what to do with it." - St. Louis Bugle
Planning and creating action steps will help increase your productivity. Tune out distractions of all kinds and stay focused to complete your To Do list.
" You will never find time for anything. If you want time you must make it." - George Buxton
40% of employees work overtime or bring work home with them at least once a week.- Xylo Report, Shifts in Work and Home Life Boundaries
Put the power back into your presentations! Have your VA create your PowerPoint presentations.
“How you spend your time is more important than how you spend your money. Money mistakes can be corrected, but time is gone forever." - David B. Norris
"Don't be a bottleneck. If a matter is not a decision for the President or you, delegate it. Force responsibility down and out. Find problem areas, add structure and delegate. The pressure is to do the reverse. Resist it.” Donald Rumsfeld
Are you double booking or missing key appointments? A VA can help manage your calendar and schedule appointments for you.
To Do list in place for the day! Creating action steps and priorities to ensure timely delivery and efficiency for our client's projects!! Have a productive day.
"The first rule of management is delegation. Don’t try and do everything yourself because you can’t.” Anthea Turner
Want a stronger Social Media presence? Your VA can help create, schedule and manage your posts, tweets and social media accounts.
"Productivity is less about time management than it is about mind management.” David Kadavy
"The whole life of man is but a point in time; let us enjoy it." – Plutarch
“When asked what their number one concern was about their career in 2002, 32% of the respondents said Work/Life balance" -Office Team Specialized Administrative Staffing Survey, 2002
“Although your time and attention are finite, the demands on your time and attention are infinite.” Merlin Mann
Want to blog more often? Have your VA post and schedule your blog posts for you, allowing you more time to write and create.
"First comes thought; then organization of that thought, into ideas and plans; then transformation of those plans into reality. The beginning, as you will observe, is in your imagination.” Napoleon Hill
Spell check may not be enough, have a VA proof and edit your important document before you send it out.
Wish you had a form for that? Give the details to your VA to create a custom form for your business.
"Do not wait; the time will never be "just right." Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along.” Napoleon Hill
Small business can look BIG when a VA manages VoiceMail, Email Inbox and Social Media. Have a bigger presence with VA support.
“Doing more things faster is no substitute for doing the right things.” Stephen R. Covey
“Companies need to shift their focus to grow engagement with their fan base, not just to collect more fans.” Mike Hotz
Stay in touch with your customers, have your VA create and send your newsletter for you on a regular basis.
A VA can help you to focus on the bigger picture.
Work with a VA to create systems and streamline the reoccurring tasks in your office.
“It’s better to think of social media tools as amplifying customer opinion rather than improving it.” Joshua Porter
Tune out and turn off to maintain your focus!!! Get those projects done with 100% of your attention.
Your Virtual Assistant can create business letters, spreadsheet, and presentations your clients will adore!
The Ace plate is full of wonderful diverse client projects for the week. Productive working on events, doc edits/proofing, social media mgmt, blog posts, writing, e-newsletters and more. What are you doing?
Thanks so much for visiting Ace Concierge. Please let us know how we can best assist you with your time management and productivity.
A Virtual Assistant is YOUR vested business partner.
“Social Media is about the people! Not about your business. Provide for the people and the people will provide for you.” -Matt Goulart
"It's not just about consuming content, but sharing it, passing it on, and adding to it." - @ariannahuff
"Twitter is not a technology. It's a conversation. And it's happening with or without you." - @charleneli
How many hours do you think you spend searching and reading sharable content? Outsourcing your content curation gives you more time to focus on relationship building.
“Companies that blog get 55% more web traffic and 70% more leads than those that don’t.” -Hubspot

Latest Ace Tweets

Recent Comments


“I highly recommend Suzie Poirier, my go-to choice for virtual assistant services. Suzie is efficient, thorough and highly professional. She also stays current in the latest technology; every time I work with her, I pick up several new time-saving tips to benefit my business.” J.V. Miller Partner/Founder
“Susan has provided virtual assistance to my business for a number of years. Initially the work was ad-hoc, however I soon began to delegate more of the routine work and Susan became an integral part of running important functions in our business. Susan is hard-working, diligent and honest. Susan has done everything from researching trade-mark law, market research, document and presentation preparation to managing an overflowing in-box. I highly recommend Susan (Ace).” M. Field Pres/CEO
“I personally and highly recommend Susan Kummins-Poirier and her company Ace Concierge. As a result of her tireless and professional efforts, we have grown our Social Media coverage and our web presence dramatically. Suzie is very professional, attentive to detail, intelligent and resourceful. She took the time to study our company and our industry and in the process has become an indispensible part of our team. Through her efforts we have been asked to be part of a national TV show on wood fired cooking, we have given several interviews on wood fired cooking to internet radio stations, and her efforts have brought on several new dealers. On a personal side, Suzie, with her cheery disposition, is always a delight to talk with, but professionally and socially. She is very timely in her responses and in our opinion is a top ranked Virtual Assistant who would be a great addition to any company or team.” - Jeffrey H. Pres/CEO
“Hiring Suzie to take care of my admin tasks is one of the smartest business decisions I've ever made! She is very responsive to my needs, in a professional, confidential manner. She is always ready to help me with whatever needs doing, with a can-do attitude. She saves me thousands of dollars by doing the work I have no business doing. I recommend Suzie and her work without reservation! She is fun, intelligent, efficient and a joy to work with.” - Charrise M. CEO/Business Coach
“Susan's the best. I shy from absolutes, especially in recommendations. But in this case it is absolutely true that she's the best. She's attentive, detail-oriented, relentless until she delivers the best results for you, clear, always striving to find a better solution for you, well-connected as everyone seems to know her and she has a great sense of humor which is so valuable in these stressful times of constant change. Susan's the best.” - Zane S. CEO
“As a business owner, my time and energy are valuable. I could spend time sending out client contracts, confirming appointments, doing mailings, automating newsletters, sending invoices or doing marketing research. As a business coach, I encourage entrepreneurs and business owners to outsource as much as possible so they can do what they do best, serve their clients and close business. Outsourcing to Ace Concierge has allowed me to grow my business by 36% this past year and the trusting, dependable professional service is a small investment in comparison to the return. Thank you Susan for your continued professionalism.” - Debora M., President- Nashua NH
“Ace Concierge made the impossible possible. My boss requested that I arrange for a bottle of champagne to be delivered to one of the partners of the firm I work for in Washington, DC. It wouldn’t have been a difficult task except he wanted this done on a Saturday and this particular partner happens to live in New Hampshire, where it is prohibited to ship alcohol. Luckily, I found Sue. She picked up the bottle of champagne within an hour of my call and had it successfully delivered before I was even out of bed on Saturday morning! Thanks, Sue— you were a lifesaver.” - Amy C, Washington, D.C.
“We have been using Susan for the last few years as our primary virtual assistant. She has done an outstanding job for us. Quick to follow up and very thorough. We are quite pleased with her work. S. Buser, MD Founder/Pres.
“I hired Suzie as a virtual assistant but over the last few months helping with my social media presence and my blog, she's become a friend. She is extremely organized, very capable, creative and helpful. She brings great skill and a wonderful attitude to everything she does. She created some processes for the way things worked with guest bloggers that streamlined and simplified the way our multi-author blog operated. I highly recommend Suzie and Ace Concierge! You can trust her to do what she says on time, with quality, energy, and a passion for excellence!” M. Henry. Sr. Pres/CEO
"If you're a solo-preneur and think it's best to do everything yourself, think again. And talk to my VA @AceConcierge. She rocks my world!" ~C.M.
"Rarely have I met, much less hired, a more organized, efficient, and thoughtful professional than Susan. She goes the extra mile, exceeds expectations on every assignment, and demonstrates time and again that her ideas and creative strategies are inspired as much on her own time as on her client's time. I would strongy commend Susan's expertise and vibrant personality to any Senior Manager or Top Executive choking on family vs. work responsibilities." - Alan B., President/CEO - Durham NH
"An amazing human being, an incredible friend, and it all started when she became my VA. The business would not be as far along as it is without her!" Patti B - President/CEO
Suzie has done work for me and I've been very happy with her service, responsiveness and sense of humor. If you need help, don't miss the opportunity to work with Suzie. D.E.
Suzie's energizing, creative personality and razor-sharp, organizational focus drive ROI for your company. She proved to me that 2 heads and sets of hands are better than one in helping me create sustainable marketing, prospecting, sales and scheduling systems. As Steve Urquhart articulated well, her 'on-demand' offerings relieve the pressure of daily delegating. I know that if next week a new project or marketing need arises, I can reach out to Suzie, and she'll alleviate the work load as a true partner to business, while also offering unexpected value adds along the way. For service, quality and enthusiasm, call or write Suzie! JBP
I've been working with Suzie for almost 2 years now and I couldn't have built my brand without her! She's been there to help with everything from posting blog posts and Twitter feeds to getting my doctor's appointments arranged while I've been going through both cancer treatment and business start-up. She's awesome! LJL
I am pleased to be the first one to post a review for Suzie and Ace Concierge services (on Facebook) ... even if you don't think you need a virtual assistant or you aren't sure what you could delegate, you need to give Ace Concierge a look. You will be amazed by the level of service and quality of work! And with value pricing that lets you set up support services in blocks of hours, you will have the ability to delegate on demand and get outstanding work on time and above expectations. Be prepared to be thrilled! S.U.

Delegate to focus on your core business strengths

Ace Concierge Outsourcing

How often do you just want to collapse at the end of the day; falling into the couch like you’ve become an integral part of the fibers? Letting it absorb all the day’s hectic work, demands, challenges and headaches? It’s like a warm embrace from a heating pad.

I know you’re wiped out…

Oh come on! You know that feeling. You heave a huge sigh and every muscle seems to release while you close your eyes in a moment of tech-free silence. Yes, you DID turn off your devices, even for just a few minutes.

You’ve stolen a few minutes of luxurious bliss. You’re content and relaxed.

UNTIL… suddenly, your mind hops back into overdrive; reviewing your day, your ‘To Do’ lists and what needs to be done ON and IN the business.

It’s exhausting and exasperating.

Does it ever end you ask? Is there a break from the rat race? A few minutes? A few hours? …Anything??

Brain Diversion

Try this, visualize yourself on an island retreat in the Caribbean where gentle breezes sway your hammock under a palm tree and your chilled glass leaves condensation on your fingers.  You take a sip as your tongue savors the tantalizing fresh island coconut, pineapple and rum combination while the tin sounds of the steel band lulls you into a sense of comfort and relaxation.

Then, reality slaps you on the forehead and you open your weary eyes to sadly see the evidence all around you of mounds of work needing attention. Ack.

Get a grip and take a look at your options.

  1. You can return to working for “The Man” giving up your entrepreneurial dream, punch a time clock, be an employee, and live by his rules. (Sigh)
  2. You can commit a heinous crime where the feds pay for your housing, meals, healthcare, clothes, gym membership and maybe even a law degree. (Yikes)
  3. Lastly, you build a solid strategy leveraging your time and focus your core skills so you aren’t burnt out and dragging at days end. YAHOO = You Have Other Options.

I venture to guess that number three is the most inviting? I hope so.

What can a Virtual Assistant Do For YouDelegating

Delegating has long been a success tool for growing your business. There are hundreds of articles focused on the positive power of outsourcing.  The goal is moving the low-payoff activities from YOUR desk so you can focus on your core genius, the things only you can do.

Build the Team

Forming a team is a growth mentality. It can take an army to build a business. A team to orchestrate your success and manage each facet of your internal systems and processes. You can’t wear every single hat in your business and expect to experience forward movement. You can get stuck, stagnate or otherwise hit a plateau and that isn’t why you founded your business. Failing to off-load those low-payoff tasks also caps your income opportunity.

As others point out, delegating isn’t a fad or a quick fix but a time tested method to help you scale your business beyond yourself. Think about your business and your goals. What should you be outsourcing?

In order to grow a successful business, it’s important to let go of some perfectionism and delegate certain tasks so you can focus on your strengths. Diana Adams

“You cannot grow your business all on your own so stop trying to. It’s time for you to trust others to help you. Without delegation your business will be limited by your own time and energy.” Matthew Swyers

My advice for entrepreneurs who wish to expand their business? Simply let go. Take on only the responsibilities you and only you can do. And as for the rest, delegate. Jane Wurwand

If you want to grow your business past a certain level, you’ve got to add more people. You’ve got 24 hours in the day, and you’re never going to get more. So if you need to take care of more stuff… because that’s what you need to do to grow a business – do more stuff – you’ve got to add other people’s 24 hours. You’ve GOT to delegate. Laura Roeder

Most entrepreneurs have great talents but many times they think they can do it all. That can really stall the growth of the business. By outsourcing the day to day back-office tasks, the business owner has more time to focus on generating income. Laura Lee Sparks

Outsourcing has made a powerful impact on their growth, productivity and bottom line. Small business, augmented by a global pool of human capital, can compete directly with the biggest players in their space, and win. David Walsh

At first I felt like I was the only person who could do the work efficiently; I wanted control over everything. But I wanted my business to grow and in order to do that I had to let go and start delegating. Tonya Thomas.

When you outsource, you can focus your time, attention and resources on your company’s core competencies–and spend your time setting new goals and finding ways to achieve them. Nancy Mann Jackson

Delegating in action

WOW. Those are some pretty impressive quotes, don’t you think? You may know some of these of these business owners or maybe you don’t, but no matter what, they are leveraging their skills, time and expertise with the help of others. They are creating virtual teams to outsource various aspects of their daily business competencies in order to grow.

If they can do it, you can too. 

You may be digging in your heels, putting up your hands, saying you can do it all yourself. Take a peek at your perceived roadblocks and determine how to best overcome these hurdles. I know how it is as I was the same way but I knew:

  1. I had to practice what I preach
  2. If I wanted to grow, I had to delegate
  3. I needed to work more ON my business rather than IN it all of the time and outsourcing was the tool

I did it and I have never looked back. Yes, a virtual assistant also delegates to virtual assistants.

If you’ve ever thought about delegating or have a few questions, let’s talk about your options because you don’t have to build your company alone.

Are you a social media bed head?

Social Media Bedhead

How many times have you started your day feeling a little discombobulated? Out of sorts or otherwise, a hot mess?

Maybe your alarm didn’t go off, you’re missing a sock, can’t find your keys or worse, your coffee pot died! Oh yes it did. It’s not even a Monday! This is a horror and

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Where’s the Beef in Social Media? by Christine Andrew

Social Media ROI

Back in the day, and yes I’m dating myself here, there was an ingenious advertising campaign devised by Wendy’s using the slogan “Where’s the beef?” Everywhere, from Saturday Night Live to the White House, people were asking “Where’s the beef?” and poking fun at investigating where the true value of something resides in comparison to

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Creating Brand Evangelists

Ace Concierge brand evangelist

What you serve to your customers is what keeps them coming back to you. Feed your audience more than a side dish of products and services. Anyone can make the same entree as you but when you spread on a little aioli love or some spiced up wasabi sauce, it is you who tantalizes the

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Entrepreneur or Employee

Entrepreneur or employee

You relish the feeling of owning and operating your own business. You are the boss. The king of your company, controlling your own destiny and driving the success of the organization. You understand the systems and processes required to prosper in the business world.

You are a visionary. A thought leader, delivering strategy and tactics

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Market Share is Relationship Share with Patti Blackstaffe

Relationship Share


Status quo or stand up and command market share? It isn’t so simple to grab a piece of the pie when there are billions of social media users and companies searching for and sharing information. You need to find your niche, your voice or something that sets you apart from the rest of

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